Operation Escape LLC
217 McLaws Circle Suite 4
Williamsburg VA 2318
What Personal Information About Customers Does Operation Escape Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at OperationEscape.com. Here are the types of information we gather.
Information You Give Us: We receive and may store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you and communicating with you.
Automatic Information: We receive and may store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses OperationEscape.com. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at OperationEscape.com if we cannot recognize you, we want you to be aware that these tools exist.
E-mail Communications: We send email to inform you of the state of your transactions with us. If you elect to receive them, we may also send e-mails of specials or reminders based on your preferences.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and store items in your Shopping Cart between visits. Also, some users may optionally use a cookie to remember their password in order to automatically log in to our site. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of OperationEscape.com’s features, and we recommend that you leave them turned on. If cookies are turned off, you will be able to browse the site but will not be able to purchase.
Does Operation Escape Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below to complete transactions with suppliers of Operation Escape LLC and we ensure that they are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Affiliated Businesses We Do Not Control: Certain partners who supply supplemental services.
Agents: We employ other companies and individuals to perform functions on our behalf. Examples include analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: Sometimes we send offers to selected groups of Operation Escape customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Opt In/Opt Out of Mailings settings.
Protection of OperationEscape.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms & Conditions and other agreements; or protect the rights, property, or safety of OperationEscape.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. We do not retain the credit card number after the transaction is complete, except within the banking systems themselves. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Which Information Can I Access?
Operation Escape gives you access to a broad range of information about your account and your interactions with OperationEscape.com for the limited purpose of viewing and, in certain cases, updating that information. Examples include your customer profile and order history.
What Choices Do I Have?
OperationEscape.com does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use OperationEscape.com only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit OperationEscape.com, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms & Conditions, including limitations on damages, arbitration of disputes, and application of the law of the state of Virginia.
Our business changes constantly, and our Privacy Notice and the Terms & Conditions will change also. You should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us
You provide most such information when you search or buy from our website. For example, you provide information when you search for a product; place an order through OperationEscape.com; or provide information in Your Customer Profile (and you might have more than one if you have used more than one e-mail address when shopping with us). As a result of those actions, you might supply us with such information as your name, address, e-mail address and phone number.
Examples of the information we collect and analyze include the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for.
Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, search term and search result information from some searches conducted through the Web search and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access easily at OperationEscape.com include up-to-date information regarding recent orders; personally identifiable information (including name, address, e-mail, password, Opt In/Opt Out of mailings preferences, and shopping cart.
WE ARE OPEN!
Mon - Fri: 2:00 pm - 9:30 pm *
Saturday: 1:00 pm - 9:30 pm *
Sunday: 1:00 pm - 8:00 pm *
* Last reservation of the day must be booked 30 mins before closing.
** Reservations are available before 2 pm.
We look forward to providing a clean and safe environment for your entertainment pleasure.
All reservations are performed online. To reserve at our location instead, please call ahead to be guaranteed assistance.
Use the form below if you have questions or would like to share feedback.
217 McLaws Circle Suite 4, Williamsburg VA 23185
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